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Welcome to ALOELIS® Cosmetics. The terms "we", "our", and "us" refer to the ALOELIS® brand (operated by PARISINOVA HERITAGE). ALOELIS® operates this website, including all related information, features, and tools to provide you, as a customer, with a personalized shopping experience (hereinafter the "Services"). Our online store is powered by Shopify Inc., which provides us with the technical infrastructure necessary for browsing and presenting our products.
These Terms of Service govern your access to and use of our Services. By visiting our site, opening an account on it, or interacting with the interface, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these terms, you must not access our Services.
By accepting these Terms of Service, you represent that you are of legal age in your country, state, or province of residence. Access to the Services is strictly reserved for individuals acting for their personal use.
To make the best use of our Services, you may be asked to provide accurate, current, and complete information (especially when creating an account). You are solely responsible for maintaining the security of your customer account credentials and all activities related thereto. Customer accounts are personal and cannot be assigned or sold to third parties.
We take the utmost care in describing, displaying, and visually presenting our excellent plant-based skincare products on our interface. However, the actual appearance of the products (especially shades or textures) may differ slightly depending on your screen display configurations and resolution.
All our product descriptions are subject to change or update at any time without prior notice, at our sole discretion. We reserve the right to restrict access to our Services or the presentation of our products to any person, geographical region, or jurisdiction, on a case-by-case basis.
The site allows you to submit purchase offers. ALOELIS® reserves the right to refuse, suspend, or block access to ordering Services for legitimate reasons (especially in case of prior dispute or suspicion of fraud). The technical validation of a request on our interface is considered final only after payment has been received and our confirmation email has been sent.
Once validated on our platform, the order is immediately transmitted for technical and logistical preparation. You expressly declare that the use of our purchasing Services is intended for strictly personal use and not for commercial resale or unauthorized distribution.
The prices of our products displayed on the Service are indicated in euros, all taxes included (TTC) at the current French VAT rate, unless otherwise specified, and exclude delivery costs. Shipping costs are calculated and displayed transparently before the final validation of your purchase navigation.
Prices may be changed at any time without prior notice. The applicable price on the Service is the one in force at the precise moment of validation. You guarantee that you are fully authorized to use the payment method provided on our secure interface.
Delivery times indicated on the Service are indicative estimates based on our logistics partners. In accordance with French and European legislation applicable to distance selling services, ALOELIS® assumes responsibility for the transport and integrity of the package until its physical delivery to the indicated address. In case of an incident or loss during transport, ALOELIS® undertakes to open an internal investigation with postal services to resolve the situation.
All elements composing our Services (texts, graphic charters, logos, trademarks, formulations, designs, photographs, videos, icons, and reviews) are the exclusive property of PARISINOVA HERITAGE for its ALOELIS® brand, or its licensors, and are protected by French and international intellectual property laws.
Any reproduction, distribution, modification, adaptation, or commercial exploitation, in whole or in part, of these contents is strictly prohibited without our prior written consent.
We may provide you with access to tools or modules published by third parties (such as logistics tracking tools or integrated secure payment modules). You acknowledge that we provide access to these tools "as is," without direct control or guarantee on our part. Your use of these optional tools is at your sole risk and discretion and is governed by the terms and conditions of these third-party providers.
Our Service may contain hypertext links to third-party websites (partners, press, social networks). ALOELIS® has no control over the content or practices of these independent sites and disclaims all responsibility for the information, products, or services they offer.
Dr. Aloïs answers most questions.
Should you require more technical assistance, our team will respond within 24 to 48 hours, depending on current demand.
YOUR FREQUENTLY ASKED QUESTIONS
Preparation: We rigorously check the quality of each product, label it on-site, and carefully prepare your package within 24 to 48 hours (excluding Sundays and public holidays).
Delivery Times: Standard delivery generally takes 3 to 6 business days within mainland France. True to our values, we prioritize eco-responsible delivery that maximizes the use of renewable energy.
Rates:
Of course. As soon as your order is picked up by the carrier, you will receive a confirmation email containing a tracking link.
You will then be able to track each step of the delivery to your home.
Because the right to make a mistake is an integral part of your care journey, we are doubling the legal requirements. While the law imposes a 14-day cooling-off period, ALOELIS® extends this guarantee to 30 days. Did you order the wrong product, change your mind, or simply decide not to use it?
No worries: you have a full month to return your product (unopened and sealed) for a full refund.
Because we reject the hypocrisy of a cosmetics industry that too often settles for the legal minimum. Today, the market overwhelmingly capitalizes on superficial "clean" rhetoric while continuing to incorporate controversial ingredients or diluted formulas to maximize profits.
For the founder of ALOELIS®, the absolute priority remains the customer and the environment in which they thrive, and this demands complete consistency, from the earth to the bottle. Rather than giving in to the allure of superficial chauvinism like the famous "Made in France," which too often hides pretenses, we have chosen the Baltic region, one of the most preserved and wild lands in the world. Subject to harsh winters and short summers, Nordic plants develop unique resilience. The result? Infinitely more concentrated, powerful, and pure ingredients, harvested with the strictest respect for the rhythm of the seasons.
Caring for your skin, your hair, and your wallet is inseparable from respecting this Nordic nature that already gives us absolutely everything. That's why we combine it with absolute green chemistry to respect every transformation process without denaturing these treasures. At ALOELIS®, demanding standards are not a sales pitch; they are a fundamental respect that we owe you.
Our biological expertise isn't limited to adult skin. It's designed to respect life in all its forms:
We reject empty promises. The safety and ethics of our products are based on strict regulatory criteria and international pillars:
While some brands buy themselves a good marketing conscience by displaying a "1% for the planet" badge while turning a blind eye to an opaque and polluting production chain, ALOELIS® refuses the hypocrisy of mere display. For us, responsibility is integrated at the source:
At ALOELIS®, we believe that a cosmetics brand should never take care of your skin at the expense of the planet. That's why every purchase generates a concrete, measurable, and sustainable environmental impact.
🌳 1 tree planted
Thanks to Tree-Nation, we contribute to ecosystem restoration through reforestation and agroforestry projects. A portion of these projects involves planting fruit trees, not only naturally capturing CO₂ but also strengthening the food and economic autonomy of local communities.
🌊 25 plastic bottles intercepted
In partnership with Plastic Bank, the equivalent of approximately 25 plastic bottles is collected before it permanently pollutes oceans and coastal communities.
1% of your order contributes to coral reef restoration.
Because preserving oceans is not just about removing waste. We also support coral reef restoration with The Coral Planters, true pillars of marine biodiversity.
All our contributions are tracked directly via our partners' official platforms to guarantee a concrete, traceable, and verifiable approach.
Because, in our eyes, proof is the only truth that matters.
From €59 purchase. (Eco-friendly delivery)
Visible results guaranteed or 100% money back*
Our team takes over when needed.
CB, Visa, Mastercard, etc. (3x | 4x interest-free)
