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Last updated: August 2026
This Privacy Policy is established by the company PARISINOVA HERITAGE, operating the brand ALOELIS® Cosmetics (hereinafter "ALOELIS®", "we", or "our").
ALOELIS® Cosmetics is an online store powered by Shopify Inc., which provides us with the technical infrastructure necessary to manage our Services.
This Privacy Policy transparently and accurately describes how we collect, use, store, and disclose your personal data when you visit https://aloelis.com/, create an account, make a purchase, or interact with us by any other means (hereinafter the "Services").
By accessing our Services, you acknowledge that you have read this Privacy Policy. In the event of a contradiction between our General Terms and Conditions of Sale (GTCS) and this Policy, the latter prevails with regard to personal data protection.
We define "personal data" as any information that allows you to be identified directly or indirectly, in accordance with the General Data Protection Regulation (GDPR / EU Regulation 2016/679) and the amended French Data Protection Act of January 6, 1978.
Depending on the nature of your interaction with our Services, we may collect the following categories of data:
We never collect so-called sensitive data within the meaning of Article 9 of the GDPR (ethnic origin, health data, religious beliefs, etc.).
We collect your personal data from the following sources:
In accordance with Article 13 of the GDPR, each processing of your data is based on an explicit legal basis:
We use cookies and similar technologies (pixels, web beacons, session IDs) to ensure the proper functioning of our Services, measure their audience and, with your consent, personalize your experience and display targeted advertisements.
You can manage your cookie preferences at any time via the consent banner on our site, or via your browser settings. Refusing non-essential cookies does not affect your access to the Services.
We never sell your personal data to third parties. However, we may share it in the following circumstances:
We contractually require all our subcontractors and partners to process your data in accordance with the GDPR and this Policy.
Some of our providers (notably Shopify Inc. in Canada and Google LLC in the United States) may process your data outside the European Economic Area (EEA). These transfers are governed by appropriate safeguards in accordance with Chapter V of the GDPR, including:
We retain your personal data for the period strictly necessary for the purposes for which it was collected, in compliance with current legal obligations:
Beyond these periods, your data is deleted or irreversibly anonymized.
ALOELIS® Cosmetics implements appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, alteration, or disclosure, in accordance with Article 32 of the GDPR.
These measures include encryption of sensitive data (SSL/TLS protocol), the use of PCI-DSS certified payment providers, strict management of internal access, and regular security audits.
No security measure is absolute. In the event of a data breach likely to pose a risk to your rights and freedoms, we undertake to notify the incident to the CNIL within 72 hours in accordance with Article 33 of the GDPR, and to inform you if the risk is high.
We recommend that you do not share your login credentials and contact us immediately in case of suspicious access to your account.
Our Services and the possibility to place orders on our site are exclusively reserved for adults (18 years and older) with the legal capacity to contract.
ALOELIS® products intended for infants, children, and minors must be purchased exclusively by their parents or legal guardians.
We do not knowingly collect personal data from minors. If you are the parent or legal guardian of a minor child and you notice that they have provided us with personal data without your knowledge (for example, by creating an account or attempting an order), contact us immediately at boutique@aloelis.com so that we can promptly delete this information.
In accordance with the GDPR and the Data Protection Act, you have the following rights regarding your personal data:
To exercise any of these rights, you can:
We will respond to you within one month of receiving your request, in accordance with Article 12 of the GDPR. This period may be extended by two additional months in case of complex or multiple requests, after informing you.
We may need to verify your identity before processing your request. We will never penalize you for exercising your rights.
If you believe that the processing of your personal data does not comply with applicable regulations, you have the right to lodge a complaint with the competent supervisory authority.
In France, the competent authority is the Commission Nationale de l'Informatique et des Libertés (CNIL):
If you reside in another Member State of the European Union, you can also contact the data protection authority of your country of residence. The list of competent authorities is available at: https://edpb.europa.eu/about-edpb/about-edpb/members_fr
Our Services may contain links to websites or platforms operated by third parties (social networks, partners, press). ALOELIS® Cosmetics is not responsible for the privacy practices of these third-party sites. We invite you to consult their own privacy policies before providing them with personal information.
We reserve the right to modify this Privacy Policy at any time, particularly to comply with changes in applicable regulations or to reflect changes in our practices.
In the event of substantial changes, we will notify you by email or via a visible notice on our site, prior to the changes taking effect. The "Last updated" date at the top of this document will be systematically updated. We encourage you to consult this page regularly.
For any questions regarding this Privacy Policy, the exercise of your rights, or our data processing practices:
Dr. Aloïs answers most questions.
Should you require more technical assistance, our team will respond within 24 to 48 hours, depending on current demand.
YOUR FREQUENTLY ASKED QUESTIONS
Preparation: We rigorously check the quality of each product, label it on-site, and carefully prepare your package within 24 to 48 hours (excluding Sundays and public holidays).
Delivery Times: Standard delivery generally takes 3 to 6 business days within mainland France. True to our values, we prioritize eco-responsible delivery that maximizes the use of renewable energy.
Rates:
Of course. As soon as your order is picked up by the carrier, you will receive a confirmation email containing a tracking link.
You will then be able to track each step of the delivery to your home.
Because the right to make a mistake is an integral part of your care journey, we are doubling the legal requirements. While the law imposes a 14-day cooling-off period, ALOELIS® extends this guarantee to 30 days. Did you order the wrong product, change your mind, or simply decide not to use it?
No worries: you have a full month to return your product (unopened and sealed) for a full refund.
Because we reject the hypocrisy of a cosmetics industry that too often settles for the legal minimum. Today, the market overwhelmingly capitalizes on superficial "clean" rhetoric while continuing to incorporate controversial ingredients or diluted formulas to maximize profits.
For the founder of ALOELIS®, the absolute priority remains the customer and the environment in which they thrive, and this demands complete consistency, from the earth to the bottle. Rather than giving in to the allure of superficial chauvinism like the famous "Made in France," which too often hides pretenses, we have chosen the Baltic region, one of the most preserved and wild lands in the world. Subject to harsh winters and short summers, Nordic plants develop unique resilience. The result? Infinitely more concentrated, powerful, and pure ingredients, harvested with the strictest respect for the rhythm of the seasons.
Caring for your skin, your hair, and your wallet is inseparable from respecting this Nordic nature that already gives us absolutely everything. That's why we combine it with absolute green chemistry to respect every transformation process without denaturing these treasures. At ALOELIS®, demanding standards are not a sales pitch; they are a fundamental respect that we owe you.
Our biological expertise isn't limited to adult skin. It's designed to respect life in all its forms:
We reject empty promises. The safety and ethics of our products are based on strict regulatory criteria and international pillars:
While some brands buy themselves a good marketing conscience by displaying a "1% for the planet" badge while turning a blind eye to an opaque and polluting production chain, ALOELIS® refuses the hypocrisy of mere display. For us, responsibility is integrated at the source:
At ALOELIS®, we believe that a cosmetics brand should never take care of your skin at the expense of the planet. That's why every purchase generates a concrete, measurable, and sustainable environmental impact.
🌳 1 tree planted
Thanks to Tree-Nation, we contribute to ecosystem restoration through reforestation and agroforestry projects. A portion of these projects involves planting fruit trees, not only naturally capturing CO₂ but also strengthening the food and economic autonomy of local communities.
🌊 25 plastic bottles intercepted
In partnership with Plastic Bank, the equivalent of approximately 25 plastic bottles is collected before it permanently pollutes oceans and coastal communities.
1% of your order contributes to coral reef restoration.
Because preserving oceans is not just about removing waste. We also support coral reef restoration with The Coral Planters, true pillars of marine biodiversity.
All our contributions are tracked directly via our partners' official platforms to guarantee a concrete, traceable, and verifiable approach.
Because, in our eyes, proof is the only truth that matters.
From €59 purchase. (Eco-friendly delivery)
Visible results guaranteed or 100% money back*
Our team takes over when needed.
CB, Visa, Mastercard, etc. (3x | 4x interest-free)
